We accept only merchandise in its original condition for a refund of the purchase price when accompanied by the original attached “Please do not remove” tag.
The product needs to be returned in 30 days maximum from the day it was purchased.
MSTAR CLOTHING & ACC. IS NOT SUPPORTING THE RETURN SHIPPING COSTS.
Merchandise that has been worn, used, altered or damaged will not be accepted. We reserve the right to refuse the return of any merchandise that does not meet the above requirements.
Merchandise returned to Mstar Clothing & Acc. will be processed within 7 business days of receipt.
A confirmation email will be sent once your account has been credited.
Refunds will be issued to your credit card that you need to provide when you will contact us for refund.
The address that you will return the merchandise:
sos. Alba Iulia, nr. 6, 550018, Sibiu, jud. Sibiu, Romania
Please contact us for the best and fastest way to solve your return.